Implementation
AI implementation and workflow automation
Lilac Automation puts AI into the work your team already does: tool setup, agents for recurring tasks, and training so people actually use them.
What implementation includes
The same three services as on the homepage. Which ones you need depends on the workflow we look at together.
AI Deployment & Setup
We help you choose and set up the right AI tools—ChatGPT, Claude, Microsoft 365 Copilot, or Gemini. Plans, access, and integrations built around your team and the systems you already use.
Custom AI Agents
We build agents that do real business work. Research, drafting, reporting, the tasks that eat your team's week. Connected to your systems through APIs and MCP, so they work with the tools you already run.
Team Training & Adoption
We train your team to actually use AI well. The prompts, the workflows, the habits that stick. Not a one-off lunch-and-learn everyone forgets by Friday.
See the hands-on AI training workshops
Who it’s for
Owner-led businesses that want AI inside existing operations. A technical staff is not required.
Based in Rochester, NY — on-site in Rochester, Buffalo, and Western New York, and remote nationwide.
If you want to start with a conversation about what is worth doing in Rochester or Monroe County, see the AI consultant in Rochester page.
How it starts
Book a discovery call. We look at one workflow and talk through what should be set up, automated, or taught. Training, when it is part of the work, is practice on real tasks rather than a one-off overview.
FAQ
What does AI implementation include?
Choosing and setting up AI tools, building agents for recurring work such as research, drafting, and reporting, and training the team to use what we set up. The mix depends on the workflow.
Which tools do you implement?
ChatGPT, Claude, Microsoft 365 Copilot, or Gemini — whichever fits the systems your team already uses. Workflows connect to the tools you already run.
Is this only for Western New York?
No. Lilac Automation is based in Rochester, NY. On-site work is available in Rochester, Buffalo, and Western New York, and remote engagements are welcome nationwide.
How is this different from the training workshop?
Training is a hands-on workshop for non-technical staff on Claude Cowork or Microsoft Copilot. Implementation is the broader work of setting up tools, connecting workflows, and building agents. A project can include training.
How do we start?
Book a discovery call and bring one workflow that is taking too much time.